Aldar Properties
Senior Associate - Customer Experience
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Abu DhabiUAEStrategy and Transformation · Experienced hires
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Position details
RESPONSIBILITIES CX monitoring and performance operations • Assist in implementing all processes, procedures, and systems to manage day-to-day CX performance monitoring activities, ensuring high-quality of data analysis and insight generation. • Support the achievement of NPS and CSAT performance t…
Requirements
AND EXPERIENCE RELATED YEAR OF EXPERIENCE: Min of 6+ years of experience in Customer Experience, Digital Strategy, Management Consulting, Product Management, or related field. FIELD OF EXPERIENCE: •Real Estate, Hospitality, and Education sector experience • Knowledge of and experience with measuring and improving customer engagement, satisfaction, and loyalty across broad business areas. TECHNICA…
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