Team Lead - Customer Care

عن الوظيفة

responsibilities Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff in …

المتطلبات

atleast 1 years of experience as supervisor or team lead Leadership Skills: Customer experience managers are able to organize and direct the activities of customer experience representatives to ensure the delivery of high quality service to customers. Communication Skills: They are well versed in effectively interacting with clients to identify and process their requirements. Customer Service Ski…